Job Summary: We are seeking a GPS Monitor to supervise delivery routes, analyze driver performance, and manage operational incidents for continuous improvement. Key Responsibilities: 1. Strengthens operational/administrative processes for continuous improvement. 2. Monitors and manages delivery routes and security parameters. 3. Analyzes driver performance and manages operational incidents. A Mexican private security company with nationwide presence is looking for a GPS MONITOR to strengthen operational/administrative processes and contribute to the company’s continuous operational improvement. REQUIREMENTS * Completed high school diploma (minimum requirement) * Prior experience as a GPS monitor * Flexible availability for work schedule TECHNICAL KNOWLEDGE * Proficiency in GPS platforms RESPONSIBILITIES * Supervise and manage continuous monitoring of ***OUR CLIENTS’*** delivery routes via GPS platforms, verifying route compliance, operating times, and security parameters. * Monitor and analyze performance indicators for each delivery driver (effective deliveries, incidents, productivity, and quality). * Performance Validation: Analyze speed data, stop times, and route deviations to identify areas for improvement and ensure adherence to operational standards. * Reporting and Analysis: Generate daily and periodic reports on incidents detected during monitoring, as well as on route compliance and security regulations. * Manage operational incidents (delays, roadblocks, rejections, incorrect addresses, customer absences, vehicle or app failures), following up until resolution. * Maintain constant communication with the Operations Supervisor and departments involved in the area. * Provide support to delivery associates regarding application usage, navigation, delivery sequence, and resolution of operational queries. WE OFFER * Salary: $12,000 net * Statutory benefits * Work schedule: 5 days on / 2 days off, fixed rest days Work Location: Av. Churubusco, opposite Torre Mitikah Apply or contact 55 8028 7621 indicating interest in the GPS Monitor position and attaching your CV. Employment Type: Full-time Salary: $12,000.00 per month Workplace: On-site employment