Position Summary: Ensure the proper operation of the Online School Services Department, guaranteeing regulatory compliance and high-quality service to students. Key Responsibilities: 1. Graduate Administration and processing follow-up. 2. Handling student requests (academic records, certificates, transcripts). 3. Coordination of student file reception and safekeeping. Position: School Services Coordinator Objective Ensure the proper operation of the Online School Services Department, guaranteeing compliance with educational regulations and delivering high-quality service to active and graduated students, through implementation of controls that provide internal and external visibility of various processes. Responsibilities: * Graduate Administration (registration and status tracking of graduation procedures and study completion certificates). * Processing and handling of student requests (academic transcripts, study certificates, grade reports, partial certificates or external equivalency documents). * Generation and tracking of school-related tickets (withdrawals, reactivations, status changes, campus transfers, etc.). * Student ID Card Campaign and generation of document shipping guides. * Letters of Introduction for Social Service * Graduation Information Sessions * Coordination of student file reception and safekeeping * CURP registration in system and Degree Progress Tracking Schedule Availability Work Location: Tlalnepantla We Offer: * Competitive Salary * Statutory Benefits * Enhanced Benefits Interested candidates meeting the profile are invited to apply through this channel.