Job Summary: Train new hires and develop courses based on identified opportunities for agents, in collaboration with QA and OPs. Key Highlights: 1. Training for new hires and operations staff 2. Job stability and development opportunities 3. Collaborative work with QA and OPs for course development **JOIN OUR TEAM AS A TRAINER \- MODERATOR / VIRTUAL SECURITY** ------------------------------------------------------------------------ ### **LOCATION: PLAZA TOREO, 10 MINUTES FROM CUATRO CAMINOS METRO STATION** ### **Work Model: Call Center** **ENGLISH LEVEL B2 \- C1!** ------------------------------ **Responsibilities:** * Train new hires * Train agents in operations on client-side materials * Collaborate with QA and OPs to develop courses based on opportunities identified among new hires or operations staff **We Offer:** * Base monthly salary: $19,000 * 3% savings fund * 4% food vouchers * 10% productivity bonus * Paid training * Statutory benefits * Job stability and development opportunities **Schedule: Intermediate** Monday to Sunday **2 days off** **Requirements:** * Incomplete bachelor’s degree or completed high school diploma (verifiable) * English level B2 \- C1 * Minimum 1 year of experience as a trainer As a socially responsible and inclusive company, we do not discriminate for any reason, cause, or circumstance; we do not request medical certificates confirming non-pregnancy or human immunodeficiency virus (HIV) status, and all our processes are free of charge. ### **IF THIS POSITION INTERESTS YOU, PLEASE CONTACT** ### **55\-12\-00\-74\-17 with Lic. Esmeralda Ugalde** Job Type: Full-time, Indefinite-term