Job Summary: A major telecommunications company is seeking personnel for customer service and cross-selling for an airline platform. Key Highlights: 1. Customer service 2. Cross-selling 3. Excellent verbal communication skills **Contact Center Agent – Customer Service** **Location: Avenida Coyoacán 1622, Centro Valle, CDMX.** **A major telecommunications company is seeking personnel to provide customer service and conduct cross-selling for the platform of a well-known airline.** **Training** * **Schedule: Monday to Friday, 2:00 PM to 9:00 PM.** * **Payment: $6,500 for the training period.** * **Productivity bonus: $1,800.** **Operational Schedules** **Work schedule from Monday to Sunday with one rotating day off per week. Availability required for the following shifts:** * **3:00 PM to 11:00 PM** * **5:00 PM to 12:00 AM** **Compensation and Benefits** * **Gross Base Salary:** * **$8,300 monthly (42 hours per week)** * **$9,500 monthly (48 hours per week)** * **Weekly payment: Every Thursday.** * **Bonuses:** * **Productivity bonus (Telvista): $1,800** * **Food vouchers: $600 monthly** * **Transportation bonus: $45 per workday** * **Benefits: Statutory and above statutory.** * **Additional benefits: Life insurance, dental insurance, savings fund, cafeteria service, and study support.** **Requirements** * **Education: Completed high school (mandatory proof required).** * **Experience: Minimum 3 months in a call center (customer service).** * **Documentation: Valid INE and RFC (tax status certificate not older than 3 months).** * **Skills: Excellent verbal communication skills.** Employment type: Full-time Salary: $11,000.00 – $12,000.00 per month Benefits: * Study support * Savings fund * Life insurance Application question(s): * Do you have call center experience? Education: * Completed high school (Mandatory) Work location: On-site employment