Job Summary: We are seeking an organized, follow-up-oriented administrative support professional for the maintenance and services department, coordinating information, service requests, and communication with customers to ensure efficient operations. Key Highlights: 1. Key administrative support for the maintenance and services department 2. Organization of service routes and maintenance schedules 3. Coordination and follow-up with customers and technicians **Who We Are** We are a company specialized in **water filtration, pumping, and heating systems for the commercial sector**, serving restaurant chains, cafés, and enterprises nationwide. We distinguish ourselves by implementing **efficient technology and sustainable solutions**, providing installation, scheduled maintenance, and technical support services to our corporate clients. We seek to integrate into our team a highly organized, administratively focused individual to support the maintenance department’s operations. **Job Objective** To provide **administrative support to the maintenance and services department**, coordinating information, tracking service requests, organizing service routes, and communicating with customers—ensuring orderly and efficient operations. **Main Responsibilities** * Daily review of maintenance department emails. * Telephone customer service for receiving service requests. * Registration and tracking of maintenance requests. * Preparation and issuance of service and spare parts quotations. * Support in organizing **service routes for technicians**. * Scheduling of **preventive maintenance calendars**. * Administrative follow-up on service orders. * Support in managing customer and installed equipment information. * Coordination with technicians to confirm scheduled services. * Updating databases and managing administrative reports. **Requirements** **Education** * Technical degree or bachelor’s degree in administration or related field. **Experience** * 1–3 years in administrative roles, service coordination, or customer service. **Knowledge** * Basic/intermediate Excel proficiency. * Email and digital calendar management. * Quotation preparation. * Information organization and administrative follow-up. **Skills** * Administrative organization and control. * Attention to detail. * Effective telephone communication. * Ability to manage multiple pending tasks simultaneously. * Proactivity and sense of urgency. Employment Type: Full-time Salary: $11,500.00 – $13,000.00 per month Benefits: * Option for indefinite-term contract * Cafeteria service * Company-provided mobile phone * Free uniforms Work Location: On-site employment