Position Summary: We are seeking a Collections Supervisor with experience in call centers, team leadership, and results orientation to coordinate and ensure collection strategies. Key Highlights: 1. Leadership of operational teams and decision-making 2. Coordination and supervision of the collections team 3. Training and coaching of the team We are looking for a **Collections Supervisor** with call center experience, results orientation, and leadership of operational teams. **Main Responsibilities:** * Coordinate and supervise the collections team. * Monitor performance, goals, and productivity. * Train and coach the team. * Prepare progress and results reports. * Ensure proper execution of collection strategies. **Required Profile:** * Minimum 1 year of experience as a Collections Supervisor. * Leadership and decision-making skills. * Knowledge of telephone collections. * Proficiency in Excel and call center systems. **Offer:** * Salary: $12,000 gross. * Performance bonus * Statutory benefits * 20-day Christmas bonus (Aguinaldo) * Life insurance * Internal savings plan * Career development plan * Growth opportunities. **Location:** Gustavo A. Madero. Job Type: Full-time Salary: Up to $15,500.00 per month Workplace: On-site employment