Job Summary: SME Collections Supervisor responsible for people management, results and KPIs, and dialing campaigns. Key Highlights: 1. Opportunity for growth within the Group 2. People and results management 3. Experience in SME collections and Call Center **JOIN TOTALPLAY IN A NEW CHALLENGE AS AN SME COLLECTIONS SUPERVISOR.** **WE OFFER:** Gross monthly base salary: $14,000 Bonus Commissions Life insurance Growth within the Group **RESPONSIBILITIES:** People management Results and KPIs management Requesting dialing campaigns **WORK SCHEDULE:** Rotating shift every 3 months, Monday to Sunday with rotating days off, 8 a.m. to 4 p.m. and 1 p.m. to 9 p.m. **WORK LOCATION:** Benito Juárez Borough, CDMX **REQUIREMENTS:** Bachelor’s degree (50% credits completed or degree holder), verifiable Experience: 1 year as Collections Call Center Supervisor Knowledge and/or experience in SME collections \*If you are interested in this vacancy and meet our profile, apply through this channel and I will contact you via WhatsApp\*