**Job Description** We are a law firm specializing in immigration and committed to serving our community. We are looking for highly motivated individuals with experience in **customer service** to join our team! **Responsibilities** * Answer incoming calls from our clients and provide exceptional customer service * Resolve inquiries during the initial call efficiently and clearly. * Document the call in real time, writing notes in English, and save them in a record **Requirements**: * Minimum one year of experience in Call\-Center or Customer Service roles * Spoken, written, and reading English proficiency at 95% (B2\+) **Compensation**: * $17,000 to $18,000/month (MXN) **Schedule**: * 8am\-6pm Monday to Friday Job Type: Full\-time Pay: $17,000\.00 \- $18,000\.00 per month Work Location: Remote