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Customer Service Advisor
MXN 10,000-11,000/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
Calle Bahia de Sta. Barbara 102a, Verónica Anzúres, Miguel Hidalgo, 11300 Ciudad de México, CDMX, Mexico
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Description

* **INTERVIEWS Monday, December 29, 2025** \*\***GINECEA**\*\* is a well-known company in the healthcare sector, specializing in induced abortion (ILE), gynecology, obstetrics, and contraceptive methods, committed to women’s well-being. We offer: **Job Requirements** * Competitive salary of $10,000\.\- to $11,000\.\- per month. * Statutory benefits. * Fully paid continuous training to enhance your skills and knowledge. * Immediate indefinite-term employment. * Opportunities for professional growth and development. * Grocery vouchers. * \*\*Location:\*\* The position is located in the Verónica Anzures neighborhood (11300\) of the Miguel Hidalgo borough in Mexico City. **Job Responsibilities** * \*\*Job Requirements:\*\* * Education: Completed high school diploma / Incomplete bachelor’s degree. * Experience: Prior customer service experience, preferably in a call center and/or front desk environment. * Skills: Effective communication, problem-solving, active listening, verbal fluency, service-oriented attitude, PC and Microsoft Office proficiency, teamwork, punctuality, responsibility, and honesty. * Schedule: Sunday 09:00–15:00; Monday–Friday 12:00–20:00; Saturday off **Additional Benefits and Perks** * \*\*Job Responsibilities:\*\* * Receive and assist customers, suppliers, employees, or partners. * Provide front-desk, telephone, and social media support to customers, efficiently and courteously addressing inquiries and resolving doubts. * Respond to and send email correspondence. * Schedule and confirm appointments, reminding customers of their appointment date, time, and instructions. * Organize and update the appointment calendar. * Register and update customer information in the management system. * Follow company-established procedures and guidelines to ensure quality service. * Prepare reports and logs. * Follow up with customers and ensure timely resolution of issues. * Perform financial tasks, such as recording cash, credit/debit card payments. * Invoicing. * Maintain a high level of professionalism and courtesy in all customer interactions. \*\*Additional Benefits and Perks:\*\* \- Professional and collaborative work environment. \- Opportunities for professional growth and development. Job Type: Full-time, Probationary period Salary: $10,000\.00 per month Benefits: * Salary increases * Option for indefinite-term contract * Grocery vouchers Education: * Incomplete or ongoing bachelor’s degree (Preferred) Work Location: On-site employment

Source:  indeed View original post
Juan García
Indeed · HR

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