Description
Commercial
City: DISTRITO FEDERAL
Publication date: 26 May 2026
Schedule: Working hours: Monday to Friday, 9:00 AM to 6:00 PM
Description:
**H HOUSE**
At **Estafeta**, our passion for connecting people and businesses drives us forward.
With over 40 years as a logistics leader in Mexico, we value talent, diversity, and inclusion as pillars of our success.
Join us and "estafétalo"!
**Location \- San Martin Xochinahuac, Azcapotzalco, Mexico City**
### **Job Objective**
Ensure proper operational execution within the client's facilities by serving as the control point, liaison, and solution provider between the client and Estafeta's operational departments, guaranteeing SLA compliance, service continuity, and proper incident management.
**Job Responsibilities**
* Provide specialized customer service (via email and in person).
* Preparation of shipping labels.
* Generation of pickup reference numbers.
* Pre-alerting and tracking of pickup reference numbers.
* Sorting, palletizing, stacking, organizing, and loading packages received at the client's facilities.
* Reconciliation of packages delivered by the client at their facilities.
* Creation of service tickets.
**Requirements**
* High school diploma or technical degree.
* Minimum 6 months of experience in operational customer service roles, preferably in warehouse and/or distribution center environments.
* Basic office software knowledge (Word, Excel, Microsoft Outlook email).
**What we offer you:**
* Competitive monthly salary
* Biweekly payments
* Benefits exceeding statutory requirements