Job Description: **About the Position** Responsible for the **end-to-end management, auditing, and control of warranty processes**, ensuring compliance with the manufacturer’s guidelines and the company’s internal policies. **Requirements** * Completed Bachelor’s degree in **Accounting, Financial Administration, Business Administration**, or a related field. * Minimum of **2 to 3 years’ experience** in one of the following areas: * Internal or accounting auditing. * Administrative control. * Warranty management. * Intermediate–advanced proficiency in **Excel** (tables, formulas, reports). * Experience using **administrative systems**, digital platforms, and **document management tools**. * Analytical ability, attention to detail, and focus on compliance. * Ability to collaborate across multiple departments and track processes. **Responsibilities** * Manage, review, and audit internal warranty requests and those submitted to the manufacturer. * Validate technical diagnoses. * Verify that repairs, parts, and labor times correspond to the reported failure. * Process and track warranties until authorization and collection. * Authorize warranties. * Monitor budgets, rejections, returns, and warranty adjustments. * Prepare operational and accounting reports by department, technician, and type of repair. * Identify and report inconsistencies or deviations in the process. * Coordinate with workshops, parts departments, billing, and administration to ensure accurate closures. * Ensure proper compilation and safeguarding of physical and digital files. * Train technical staff. * Monitor area performance indicators (e.g., DARE, DWIN). **We Offer** * Statutory benefits * Savings Fund * Credit Union * 30-day year-end bonus * Uniforms **Schedule** * Monday to Friday, 8:00 am – 6:30 pm (2-hour lunch break) * Saturday, 8:00 am – 1:00 pm Employment Type: Full-time Salary: $21,000.00 – $23,000.00 per month Benefits: * Credit Union * Complimentary uniforms Work Location: On-site employment