Job Summary: We are looking for an organized and friendly person with a passion for customer service to support daily branch operations and ensure an excellent experience for our patients. Key Responsibilities: 1. Support daily branch operations 2. Ensure an excellent experience for our patients 3. You will have clear processes and training We are seeking an **organized, friendly, and customer-service-oriented person** to support daily branch operations and ensure an excellent experience for our patients. You will have clear processes and training. Main Responsibilities * **Patient reception and service** (welcome, guidance, and follow-up) * **Answer patient inquiries** in person and via WhatsApp/call * **Appointment scheduling**: schedule, confirm, and follow up on appointments * **Cash handling** and cashier support (payments, tickets/invoicing, if applicable) * **Sales entry** into the system and **daily cash reconciliations** * **Simple Excel reports** (tracking and monitoring) * **Verify information** and assist in organizing **patient files** **What We Are Looking For** * Experience in reception / customer service / administration (clinic, aesthetics, dental, spa, retail, or similar) Employment Type: Full-time Salary: $13,000.00 - $16,000.00 per month Experience: * Customer service: 1 year (Preferred) Work Location: On-site employment