**General Purpose of Job:** The Manager, Ad Operations is responsible for the success of our advertising campaigns, ensuring smooth execution and optimal performance. The ideal candidate will have a significant AdTech background, an expert\-level understanding of digital advertising, and excellent technical skills. This is an ideal role for an AdTech expert with a strong sense of urgency seeking to apply their technical knowledge within our agency. **Key Responsibilities:** * Act as a subject matter expert on campaign and platform setup; manage team campaign executions, tracking pixels implementations, AdTech troubleshooting, and tag management system support to ensure proper measurement * Lead cross\-department collaboration to eliminate blockers for day\-to\-day tasks * Adhere to data privacy and compliance laws when handling sensitive data * Partner with internal stakeholders to align on and implement performance KPIs and execution SLAs * Reinforce best practices for campaign setups and platform implementations * Act as technical representative with active participation in internal and external meetings * Lead the discovery, recommendation and potential implementation of new technologies, concepts, or processes * Collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows. * Establish relationships with third\-party vendors and service providers, as needed * Responsible for managing a team of direct reports (remote and across all Rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention * Ensure continual growth and training of junior team members; identify strengths and opportunities for team development; provide ongoing feedback to and develop skills / careers of team members through proactive, regular conversations and collaboration * Assign work across team members to leverage each person’s individual skills, as well as motivate their interests and keep them challenged; collaborate with Technical Project Managers re: same * Provide high\-level technical and decision\-making mentorship * Lead the response to major AdTech incidents coordinating resolution and mitigation efforts * Stay up\-to\-date with industry trends and best practices and share with team members * Channels include but are not limited to: Programmatic, Search, SEO, Social, Affiliate, Marketplace, Influencer, Broadcast and Out of Home. **Job Requirements:** Education: * Bachelor’s degree (communications, marketing, advertising, or business) * Ability to speak, read and write the English language **Experience:** * 5\+ years of hands\-on technical experience in ad operations or a related field * 2\+ years of experience with 2\+ direct reports * Experience leading an international team (US, Mexico, India) is a plus * Strong knowledge of digital and traditional marketing channels, platforms, and tools * Experience implementing an analytics platform, conversion API, data management platform, and/or tag management platform * Strong knowledge of digital marketing channels, platforms, and tools * Analytical, problem\-solving, communication, and interpersonal skills Certificates, Licenses, Registrations: N/A