Summary: This role involves acting as the primary contact for property owners and tenants, managing work orders, coordinating vendors, and collaborating on billing to ensure efficient property management and excellent customer service. Highlights: 1. Opportunity to be the main point of contact for property owners and tenants 2. Focus on excellent customer service and transparent communication 3. Engage in proactive problem-solving and detail-oriented tasks **About us:** This property management company serves landlords and investors in one of the country’s largest real estate markets. Their mission is to help property owners manage their investments efficiently while providing renters with a comfortable place to call home. The focus is on excellent customer service, quick responses to inquiries, frequent and transparent communication, and working hard to make real estate investment as stress\-free and profitable as possible. **Salary:** $900 \- $1,100 USD (monthly) **Roles and Responsibilities:** * Act as the main point of contact for property owners and tenants, ensuring clear and timely communication * Manage the full lifecycle of work orders, including entry, scheduling, follow\-up, and closure * Coordinate vendor appointments and maintain effective communication to ensure timely service delivery * Solicit and evaluate bids for special maintenance or repair projects * Schedule property inspections and spot checks as needed * Collaborate with the accounting team to resolve invoice questions and ensure accurate billing **Skills:** * Exceptional written and verbal communication skills, with a personable and professional demeanor. * Advanced English reading skills with strong comprehension and quick processing * Able to build rapport with a wide range of personalities and provide a positive customer experience. * Detail\-oriented and highly organized, with strong time management and multitasking abilities * Proactive problem solver with a sharp eye for detail * Comfortable with technology and experienced in using digital tools for property listings, document handling, and workflow management **Qualifications:** * Bachelor’s degree in business administration, or related field (Preferred). * 2\-3 years of Experience in property management and/or customer service (Required) * Advanced English (Required) * Proficiency in property management platforms (e.g., AppFolio, Buildium, etc.) * High\-speed wired internet connection (200 mbps min.) * Windows 10/11 or Mac ( 4 GB RAM, Intel i5 or similar) **Setting:** Remote **Schedule:** Monday to Friday \- 9:00 am – 6:00 pm EST (1 hr lunch) Job Type: Full\-time Pay: $15,640\.00 \- $19,115\.00 per month Education: * Bachelor's (Required) Experience: * administrative: 2 years (Required) Language: * advanced English (Required) Work Location: Remote