Position Summary: The Guest Environment Expert position is responsible for maintaining the cleanliness of the entire hotel, ensuring a unique and memorable experience for guests. Key Points: 1. Build a unique and memorable experience for the guest. 2. Maintain the hotel’s overall appearance and cleanliness. 3. Empowered to take action and do what is needed at any given moment. **Additional Information** **Job Number**26041700 **Job Category**Housekeeping \& Laundry **Location**Courtyard by Marriott Queretaro, Av 5 de Febrero No 1351, Queretaro, Queretaro, Mexico, 76120 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not limited to providing guests with a clean room and freshly made bed. Beyond that, it is about building an experience that is unique and memorable for the guest. Our Guest Environment Experts are skilled professionals across a range of cleaning functions, responsible for maintaining the hotel’s overall appearance and cleanliness. They feel empowered to stay on the move and take action to do what is needed at any given moment. Whether responding to guest requests, restocking cleaning carts, cleaning guest rooms and public areas, or handling other responsibilities, Guest Environment Experts ensure that hotel spaces enable guests to enjoy an outstanding experience. Regardless of your specific role, there are several fundamental requirements for success (ensuring a safe workplace, following company guidelines and procedures, respecting confidentiality, upholding quality standards, and maintaining professional uniform, personal appearance, and communication). Guest Environment Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving, lifting, carrying, pushing, and placing items weighing less than 50 pounds without assistance). It is essential that Guest Environment Experts consistently perform these tasks—and other reasonable tasks assigned—to ensure guest satisfaction and smooth hotel operations. *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We commit to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* At Courtyard, we are passionate about better meeting the needs of travelers worldwide. This has inspired us to create the first hotel specifically designed for business travelers, and today’s Courtyard experience empowers guests regardless of their travel purpose. We are seeking individuals who strive to achieve their goals and are passionate about delivering an exceptional guest experience—those who enjoy being part of a small yet ambitious team and love learning and continuously improving—all while having fun. By joining Courtyard, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.