Job Summary: We are looking for a responsible and committed individual to provide customer service, prepare products, and maintain the ice cream shop. Key Responsibilities: 1. High-quality customer service 2. Preparation and serving of ice cream and milkshakes 3. Maintenance of order and cleanliness in the work area ***Job Opening: Customer Service at Ice Cream Shop*** ***Location:*** *Branch at Parque Arboleda* ***Working Hours:*** Monday to Friday, from 9:30 AM to 3:30 PM ***Days Off:*** *Saturdays and Sundays* *D\_***Job Description:**\_ *We are seeking a responsible, committed individual with an excellent service attitude to join our team at a well-known ice cream shop. The main objective of this position is to ensure high-quality customer service, as well as maintain order and cleanliness in the work area, contributing to a positive experience for our visitors.* ***Responsibilities:*** ***Customer Service:*** * *Provide courteous, professional, and efficient service to each customer.* * *Inform customers about available flavors, products, and promotions.* * *Take orders accurately, resolving questions or requests in a friendly manner.* ***Preparation and Service:*** * *Prepare ice cream, milkshakes, and other products according to established standards.* * *Present products attractively and neatly.* * *Use ice cream shop utensils and equipment correctly.* ***Cleaning and Maintenance:*** * *Keep the workstation clean and organized throughout the shift.* * *Clean tables, chairs, and common areas according to sanitation standards.* * *Follow established cleaning and disinfection procedures.* ***General Operations:*** * *Participate in store opening or closing according to assigned shift.* * *Restock ingredients and products as needed.* * *Collaborate with the team to ensure an efficient and harmonious work environment.* ***Candidate Requirements:*** * *Previous customer service experience (preferred).* * *Ability to work under pressure and as part of a team.* * *Basic math skills for cash handling.* * *Good personal appearance, positive attitude, and willingness to learn.* * *Punctuality and commitment.* ***We Offer:*** * ***Base salary of $1,650 per week.*** * ***Additional income from tips.*** * ***50% employee discount on products.*** * ***Free uniform.*** * ***Payment for extra shifts covering absences.*** * ***Statutory benefits.*** * ***Bonuses for punctuality and outstanding performance.*** * ***Special birthday and seniority bonuses.*** * ***Pleasant work environment focused on teamwork.*** Employment Type: Indefinite-term position Salary: Starting at $1,650.00 per week Benefits: * Employee discount * Discounts and preferential pricing * Free uniforms Relocation/Moving Possible: * San Pedro Garza García, N.L.: Ability to commute to work without issues or plan to relocate before starting work (Mandatory) Application Question(s): * How old are you? Education: * Completed secondary school (Preferred) Experience: * Customer service: 1 year (Preferred) Work Location: On-site employment