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Program Manager CRM - Retail Solutions Development
Indeed
Full-time
Onsite
No experience limit
No degree limit
Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico
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Job Summary: We are seeking a Program Manager with strategic vision and proven leadership to ensure the execution of high-impact projects, guaranteeing quality and business strategy alignment. Key Highlights: 1. Lead multidisciplinary teams in high-pressure environments 2. Ensure effective execution of high-impact projects 3. Act as a strategic partner to senior management **Application Deadline:** ================================ 2026\-03\-04 **Want to advance your professional career?** ================================================ BBVA is a global company with over 160 years of history, operating in more than 25 countries where we serve over 80 million customers. We are more than 121\.000 professionals working in multidisciplinary teams with diverse profiles, including finance specialists, legal experts, data scientists, developers, engineers, and designers. **What Are We Looking For?** ========================== **What Are We Looking For?** ========================== We are looking for a candidate with strategic vision and proven leadership to fill the **Program Manager** position. The person in this role will be responsible for ensuring the execution of high-impact projects, guaranteeing quality and adherence to the defined business strategy. We seek someone capable of leading multidisciplinary teams in high-pressure environments, acting as a strategic partner to senior management, and ensuring that each deliverable generates real value for the institution using agile work methodologies. **Key Challenges of the Role** This position’s main challenge is to ensure alignment and synchronization across multiple Scrum teams, support areas, and *shapers* within an agile framework—delivering business commitments with the expected quality and on agreed timelines in a highly complex operational environment. **Main Responsibilities** * **Agile Portfolio Management:** Prioritize and manage project initiation based on KPIs and the corresponding Value Stream’s value proposition. * **Effective Execution:** Monitor the backlog of assigned projects, ensuring delivery meets scope, quality, and committed deadlines. * **Team Leadership:** Guide multidisciplinary teams while maintaining an environment of effective execution, motivation, and empowerment. * **Agile Methodology Implementation:** Ensure strict adherence to the methodology and its ceremonies (Dailies, Retrospectives, etc.) across all involved teams. * **Executive Reporting:** Prepare high-level presentations for management committees, translating technical progress into business indicators (KPIs). * **Strategic Partnership:** Act as a facilitator between senior management and operational areas to remove impediments. * **Business Intelligence:** Analyze sales and operational data to propose enhancements to the value proposition and identify market opportunities. * **Quality Control:** Validate that deliverables meet business standards prior to launch. **Requirements** **Knowledge and Experience** * **Education:** Completed undergraduate degree in administrative, engineering, or related fields. A Master’s degree or postgraduate qualification is desirable. * **Experience:** Over 10 years of verifiable work experience, with specialization in simultaneously managing multiple projects under agile frameworks. * **Mandatory Knowledge:** Expert-level proficiency in Agile/Scrum methodology, Project Portfolio Management, and data visualization tools. * **Certifications:** SAFe (Scaled Agile Framework) * **Languages:** Advanced English (ability to negotiate and present to global audiences). **Key Competencies** * Empowerment * Execution focus * Data-driven decision making * Think big If you require any reasonable accommodation\* during your selection process, please inform the recruiter at your first point of contact. At BBVA, we believe that having a diverse team makes us a better bank. For this reason, we actively support diversity, inclusion, and equal opportunity—regardless of ethnic or national origin, gender, age, religion, disability, sexual orientation, gender identity or expression, social condition, health status, opinions, marital status, or any other factor that undermines human dignity or impairs individuals’ rights and freedoms. We are confident that cultivating a collaborative and inclusive workplace enables us to bring out the best in ourselves. **\*Reasonable accommodations include modifications and/or adaptations the company may implement during your selection process to enable you to participate adequately.** ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- **BBVA: Turning dreams into opportunities** **Ready to create together?** ================================================================================

Source:  indeed View original post
Juan García
Indeed · HR

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Indeed
Juan García
Indeed · HR
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