**Job Opening: Technical Support – MacStore Macroplaza!!** **MacStore is coming to Macroplaza, and we want you to be part of this great beginning!** **We will open our new branch in early March and are looking for Technical Support professionals passionate about technology, innovation, and customer service.** **Interviews begin shortly.** **That day could be the start of your professional journey with us.** **MacStore. We are a leading company in the distribution of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the entire Mexican Republic.** The position is Technical Support, and responsibilities include: * Providing first- and second-level technical support to Apple users. * Personalized customer service. * Tracking performed services. * Recommending additional services and promotions. * Meeting performance metrics and indicators. **We Offer:** * **Gross monthly salary: $13,230.00 (Salary adjustment and service commission).** * **Monthly food vouchers: $350.00** * **Punctuality bonus: $1,200.00 (For permanent staff)** * **"Cost of Living" bonus: $1,500.00** Statutory and Above-Statutory Benefits: * 100% IMSS contributions. * Apple Certified Macintosh Technician certification. * Direct employment contract with the company. * 17-day Christmas bonus, increasing based on seniority. * 12 vacation days. * Vacation premium. * Profit-sharing up to 3 months. * Life insurance and funeral expense assistance. * Uniforms. * Career growth opportunities. * Ongoing training. Additional Benefits after 3 Months (Permanent Staff): * Savings fund. * Discounts from prestigious brands. * Christmas bonus. Requirements: * Education: Completed high school diploma. * Passion for technology and the brand’s products. * Customer service experience. * Willingness to travel. * Interest in sales. * Strong verbal communication skills. * Availability of time. * Work schedule from Monday to Sunday, rotating shifts from 11:00 a.m. to 8:00 p.m. or 12:00 p.m. to 9:00 p.m. (Rotating weekday rest days). * **Willingness to undergo training at "MacStore San Pedro"**