Job Summary: We are seeking a professional for industrial customer service, responsible for managing orders, quotations, customer satisfaction surveys, and coordinating complaint resolution. Key Responsibilities: 1. Manages customer orders and quotations 2. Coordinates handling of complaints and claims 3. Conducts customer satisfaction surveys **Industrial Customer Service** **Responsibilities:** * Requests delivery schedules from customers * Enters purchase orders into the system * Tracks orders and quotations * Conducts customer satisfaction surveys * Coordinates handling of customer complaints and claims **Knowledge Requirements:** * Knowledge of processes and products * ERP system proficiency * Customer service skills **Requirements:** * Minimum 3 months of experience in customer service positions * Industrial sector knowledge preferred **Benefits:** * Weekly salary * Statutory benefits **Working Hours:** * Monday to Saturday Employment Type: Full-time Salary: $1\.00 per month Work Location: On-site employment