TEPA Transportes is a company dedicated to personnel transportation, focused on providing a safe, punctual, and reliable service. We distinguish ourselves through personalized attention, rapid response, and solutions tailored to each client. Our commitment is to ensure that every employee reaches their destination comfortably, efficiently, and on time. We are currently seeking an **OPERATIONAL SUPERVISOR** **Location**: Irapuato or Silao **Employment Type**: Full-time **Schedule**: Flexible availability **Job Description** Lead the operational team to ensure efficient execution of assigned routes, promote a culture of continuous improvement, and maintain operational control in accordance with TEPA Transportes’ established standards of quality, safety, and discipline. **Responsibilities** 1\. Ensure compliance with routes and schedules for assigned plants. 2\. Coordinate daily vehicle and operator assignments based on service demand. 3\. Conduct daily physical and mechanical inspections of vehicles prior to departure. 4\. Perform on-site supervision tours to monitor staff performance. 5\. Manage and follow up on operational and disciplinary incident reports. 6\. Ensure appropriate use of resources such as fuel, tools, and vehicles. 7\. Implement corrective and preventive measures in response to operational deviations. 8\. Resolve conflicts, questions, complaints, and disagreements with operators under supervision. 9\. Conduct periodic evaluations and provide constructive feedback to operators under supervision to improve performance. 10\. Coordinate with the maintenance department to ensure timely resolution of vehicle failures. 11\. Verify attendance, punctuality, and professional appearance of operational staff. 12\. Report and document any accidents or incidents occurring during service. 13\. Implement continuous improvement actions to optimize daily operations. 14\. Ensure compliance with internal safety and service guidelines. 15\. Participate in operational and strategic meetings and collaborate with other departments to resolve issues and execute internal projects. 16\. Continuously train and reinforce operators on regulations, routes, and protocols. 17\. Accurately complete required forms and prepare requested reports for submission to various administrative departments. 18\. Oversee vehicle handover and receipt during operator onboarding and offboarding. 19\. Comply with instructions and directives provided and/or authorized by direct supervisors and management levels. **Requirements** · Experience: More than 3 years · Valid Class B driver’s license and official ID card · REQUIRED knowledge of the personnel transportation industry · Flexible schedule availability · Excellent service attitude and sense of responsibility · Knowledge of highway, federal, and state road driving · Maintain a professional appearance · Completed high school education **We Offer** · Competitive salary · Statutory benefits (IMSS, vacation, year-end bonus) · Job stability · Positive work environment · Ongoing training · **How to Apply** Interested candidates should send their CV or contact us via WhatsApp at 462 178 4467 Employment Type: Full-time Salary: $13,000.00 – $16,000.00 per month Benefits: * Company phone Work Location: On-site employment