Job Summary: Provide timely and efficient customer service, ensuring clear communication, proper request follow-up, and a satisfactory experience before, during, and after the service. Key Points: 1. Timely and efficient customer service 2. Clear communication and request follow-up 3. Polite and professional treatment at all times **Customer Service** ***Job Objective*** Provide timely and efficient customer service, ensuring clear communication, appropriate follow-up on requests, and a satisfactory experience before, during, and after the service. ***Main Responsibilities*** Answer customer calls, emails, and messages Provide information about products and services Follow up on orders, quotations, and deliveries Route complaints, questions, or clarifications Record information in internal systems or forms Maintain communication with internal departments (sales, production, logistics, quality) Ensure polite and professional treatment at all times Support administrative activities within the department Position Type: Full-time Salary: Starting from $12,000.00 per month Benefits: * Free uniforms * Additional vacation days or paid leave * Food vouchers Work Location: On-site employment