Job Summary: Quality Control Technician with experience in logistics and parcel delivery, specialized in team supervision and assurance of operational and quality processes. Key Highlights: 1. Experience in supervising teams and last-mile processes. 2. Focus on continuous improvement and achievement of operational KPIs. 3. Leadership, data analysis, and resolution of operational problems. Quality Control Technician with 2–3 years of experience in logistics and parcel delivery operations, specialized in team supervision and ensuring compliance with last-mile operational processes. Experience in incoming and outgoing goods inspection, traceability control, and incident management, with emphasis on continuous improvement and KPI compliance. Results-oriented professional with leadership skills, data analysis capabilities, and ability to execute corrective and preventive actions in high-demand operational environments. We Offer: * Salary: **$12,000 gross** * KPI Bonus: **$2,000** * Performance Bonus: **$1,500** * Night Shift Bonus: **$1,200** * Grocery Vouchers: **$2,000** * Statutory Benefits * Fixed Shift: **NIGHT (Monday to Saturday, 8:00 p.m. to 4:00 a.m.)** Experience: * Supervision of operational teams during night shifts. * Inspection of incoming and outgoing packages. * Identification, documentation, and tracking of anomalies. * Traceability control and status validation in the system. * Management and organization of the quality area. * Monitoring compliance with processes and operational standards. * Preparation of reports and indicator analysis (KPIs). * Coordination with logistics, production, and procurement departments. * Training staff on internal standards and procedures. * Implementation of corrective and preventive actions. Knowledge: * Quality Management Systems. * Internal and external audits. * Continuous improvement methodologies (Lean Manufacturing, Six Sigma). * Analysis and monitoring of operational KPIs (SLA, productivity, incidents). * Supervision and assurance of compliance with standards. * Identification of process improvement opportunities in logistics. * ***Prior experience 100% in Parcel Delivery:*** * ***Amazon, 99 minutos, J\&T, Mercado Libre, Palacio de Hierro, GXO, Aplus Logistic, Walmart, Estafeta, etc.*** Tools: * Quality management software * ERP * Advanced Excel (pivot tables, reporting, data analysis)