Position Summary: SAHUAYO, the leading national grocery company, is seeking a Loyalty Program Coordinator to design, implement, and manage loyalty strategies and alliances to drive growth and customer retention. Key Highlights: 1. Design and implementation of loyalty programs and customer retention strategies. 2. Negotiation and development of commercial alliances with a growth focus. 3. End-to-end management of the loyalty program and support for commercial partners. IMPORTANT NATIONAL GROCERY COMPANY SAHUAYO is the #1 national grocery company, aiming to remain the best distributor of groceries and consumer goods by cultivating commercial relationships characterized by clarity and integrity that benefit all parties. APPLY NOW FOR LOYALTY PROGRAM COORDINATOR!! REQUIREMENTS - Age 25 to 40. - Education: Bachelor’s degree in Business Administration, Marketing, Business, Commerce, or related field. - Extensive experience as a Loyalty Program Executive, Commercial Data Analyst, or related role. - Willingness to travel. - Technical English. KNOWLEDGE/SKILLS - Design of loyalty programs and identification of growth opportunities. - Customer retention strategies. - Negotiation and development of commercial alliances. - Consultative selling and prospecting of commercial partners. - Results orientation and achievement of commercial targets. - Influence and relationship management with key customers and suppliers. - Customer service and after-sales support. - CRM system proficiency. - Effective communication. - Problem analysis. RESPONSIBILITIES - Prospect, negotiate, and onboard new commercial partners into the loyalty program. - Design and implement strategies to increase participation from key suppliers and customers. - Actively promote the program among the sales force and strategic allies. - Identify growth opportunities and develop value propositions for new participants. - Manage onboarding of new customers and partners into the program, ensuring activation and continued engagement. - Coordinate the loyalty program process and generate client reports. - Supervise award fulfillment, validate shipments, and confirm receipt with Human Resources. - Resolve inquiries and provide follow-up support to customers and the sales force. WE OFFER - Gross monthly salary $25,000 - Statutory benefits - Major medical expense insurance - Life insurance - Savings fund - Profit-sharing payments - Food allowance. LOCATION: CUAJIMALPA, CDMX INTERESTED CANDIDATES PLEASE APPLY THROUGH THIS CHANNEL WITH AN UPDATED CV. -Requirements- Minimum education: Higher education – Bachelor’s degree 2 years of experience Languages: English Age: between 25 and 35 years Knowledge: CRM, Commercial relationship development, Marketing strategy, Commercial strategies, Customer retention, Brand positioning, Commercial relationships, Effective communication, Problem analysis Willingness to travel: Yes Keywords: resident, supervisor, sub-manager, responsible, coordinator, manager, captain, marketing, marketing, merchandising