Job Summary: We are seeking an Operational Quality Control Supervisor with experience in warehouse, parcel, or cross-border processes, possessing floor leadership and an operational focus. Key Highlights: 1. Operational quality control role with floor leadership 2. Ensures process compliance and operational flow continuity 3. Coordinates multiple departments to guarantee continuous operational flow We are looking for an **Operational Quality Control Supervisor** with experience in warehouse, parcel, or cross-border processes. We seek a candidate with floor leadership, an operational focus, and the ability to work under pressure, ensuring process compliance and operational flow continuity. We offer: * Salary: **$12,000 gross** * KPI Bonus: **$2,000** * Performance Bonus: **$1,500** * Grocery Vouchers: **$2,000** * Statutory Benefits * Availability for MIXED Shift **(Monday to Saturday, 8:00 a.m. to 5:00 p.m.)** Responsibilities: * Validate shipping label data and perform reprints when necessary. * Supervise correct label application. * Verify alignment between system records and physical inventory prior to material release. * Manage returns and identify materials not belonging to the company. * Intervene in case of operational bottlenecks, accumulations, or delays. * Coordinate with unloading, sorting, packing, bag supply, and dispatch departments to ensure continuous flow. * Ensure compliance with established quality controls and processes. Requirements: * Technical degree or bachelor’s degree in Engineering, Quality, Processes, or related field. * Minimum 2–3 years of experience in quality control. * Experience leading operational teams. * Knowledge of audits and process controls. * Proficiency in Excel and record-keeping systems. * Experience in warehouse, logistics, or parcel operations (preferred). * ***100% prior experience in Parcel Operations:*** * ***Amazon, 99 minutes, J&T, Mercado Libre, Palacio de Hierro, GXO, Aplus Logistic, Walmart, Estafeta, etc.*** * Flexible schedule availability. Competencies: * Floor leadership * Working under pressure * Results-oriented mindset * Organization and follow-up * Problem-solving