Position Summary: Quality Control Technician with experience in supervising teams and ensuring compliance with operational processes in last-mile logistics, focused on continuous improvement and results. Key Highlights: 1. Experience in supervising operational teams and ensuring process compliance. 2. Incident management and continuous improvement in logistics and parcel delivery. 3. Proficiency in quality management systems and improvement methodologies. Quality Control Technician with 2–3 years of experience in logistics and parcel delivery operations, specializing in team supervision and ensuring compliance with operational processes in last-mile delivery. Experience in incoming and outgoing goods inspection, traceability control, and incident management, with a focus on continuous improvement and KPI compliance. Results-oriented professional with leadership skills, data analysis capabilities, and the ability to implement corrective and preventive actions in high-demand operational environments. We Offer: * Salary: **$12,000 gross** * KPI Bonus: **$2,000** * Performance Bonus: **$1,500** * Night Shift Bonus: **$1,200** * Grocery Vouchers: **$2,000** * Statutory Benefits * Fixed Shift: **NIGHT SHIFT (Monday to Saturday, 8:00 p.m. to 4:00 a.m.)** Experience: * Supervision of operational teams during night shifts. * Inspection of incoming and outgoing packages. * Identification, documentation, and tracking of anomalies. * Traceability control and status validation in the system. * Management and organization of the quality area. * Monitoring compliance with processes and operational standards. * Preparation of reports and analysis of performance indicators (KPIs). * Coordination with logistics, production, and procurement departments. * Training staff on internal policies and procedures. * Implementation of corrective and preventive actions. Knowledge: * Quality Management Systems. * Internal and external audits. * Continuous improvement methodologies (Lean Manufacturing, Six Sigma). * Analysis and monitoring of operational KPIs (SLA, productivity, incidents). * Supervision and assurance of compliance with standards. * Identification of improvement opportunities in logistics processes. * ***100% Prior Experience in Parcel Delivery:*** * ***Amazon, 99 minutos, J\&T, Mercado Libre, Palacio de Hierro, GXO, Aplus Logistic, Walmart, Estafeta, etc.*** Tools: * Quality management software * ERP * Advanced Excel (pivot tables, reporting, data analysis)