Simtech, a leader in after-sales technology service, is looking for your talent—join our customer service team! You will be the primary contact point ensuring smooth communication to resolve our customers’ concerns. **Customer Service** **What will you do?** * Support in sales. * Direct assistance to provide guidance on the use of mobile devices. * Follow-up with customers via WhatsApp and email regarding the repair of their devices. * Receiving devices for shipment to repair centers. **What do you need to apply?** * Completed high school education * Knowledge of and interest in telecommunications * Minimum 6 months of customer service experience * Availability of time **What do we offer?** * **Base salary:** $12,000 net + monthly bonuses up to $5,000 * **Schedule:** Monday through Sunday, with one weekday rest day (rotating shifts) * **Statutory benefits:** social security, 15-day year-end bonus, legally mandated vacation days, vacation premium * **Professional development-oriented environment** * **Location:** Galerías Valle Oriente Bring your experience and enthusiasm to become part of our team. We look forward to your application!