Job Summary: We are seeking a professional for customer service, guidance, complaint resolution, technical support, and assistance with order and payment processes at a dermatological medicine laboratory. Key Highlights: 1. Comprehensive customer service and guidance 2. Complaint resolution and technical support 3. Assistance with order and payment processes OMICRON LAB A personalized dermatological medicine laboratory dedicated to preparing magistral medicinal formulations and adhering to the highest quality standards. Requirements: 26–35 years old Education: Business-related professional degree 1 year of experience Skills: Billing SAP operation Excel operation (database) Responsibilities: Customer guidance regarding products, services, billing, etc. Resolving and assisting customers in complaint and problem situations Providing information on policies and procedures Supporting customers with technical issues related to products and services Identifying sales opportunities Assisting customers with order and payment processes We Offer: Salary range: $15,000–$18,000 monthly Meal vouchers: 13% Savings fund: 4% SGMM (Mexican Social Security Institute) Benefits exceeding legal requirements Schedule: Monday to Friday Growth opportunity Ongoing training Position type: Full-time Salary: $15,000.00–$20,000.00 per month Benefits: * Study support * Salary increases * Employee discounts * Free uniforms * Meal vouchers Education: * Completed high school (preferred) Experience: * Customer service: 3 years (preferred) Workplace: On-site employment