Job Summary: We are seeking an Administrative Assistant to provide after-sales support by managing customer requests, capturing information, and preparing reports for a lighting company. Key Highlights: 1. Professional development opportunity 2. Paid training 3. Flexible working hours A national lighting company is looking for: **Administrative Assistant – After-Sales Support** **Work Location:** Mexico City (CDMX) **Requirements** * Minimum of **1 year** experience in administrative tasks, customer service, or request follow-up (preferably in commercial areas). * **Experience in lighting or hardware companies is preferred** * Intermediate **Excel** skills (filters, tables, basic functions). * Customer service experience. **Responsibilities** * Administrative follow-up on customer requests (warranties, services, and requirements). * Data entry and updating of information in internal systems and databases. * Preparation of Excel reports for monitoring and tracking purposes. * Handling phone calls and emails related to customer support and service. * Management and filing of physical and digital documents. * Coordination and follow-up with internal departments (sales, warehouse, logistics, and technical service). * Assistance in preparing templates, documents, and agenda management. * General administrative support to ensure timely customer service. **We Offer** * Weekly salary payment. * Breakfast and lunch breaks. * Paid training. * Professional development opportunities and other company benefits. Employment Type: Full-time, Indefinite-term contract Salary: Up to $13,000.00 per month Benefits: * Employee discount * Special discounts and preferential pricing * Flexible working hours * Option for indefinite-term contract * Company-provided mobile phone Workplace: On-site employment