**Customer Support Executive** ------------------------------ **Remote Work** An international growing company is looking for **Customer Support Executives** with experience in VIP service and sales to join a dynamic remote team. The position is **100% home office**, with a flexible work schedule. ### **Work Modality** * 100% remote (from anywhere) * **Working Hours** * **Schedule:** 2 days on / 2 days off (2x2) * **Available Shifts:** * **Day Shift:** 3:00 AM – 3:00 PM * **Night Shift:** 3:00 PM – 3:00 AM ### **We Offer** * **Salary** + bonuses * Excellent commission and bonus structure * Initial and ongoing training (remote) * Professional growth opportunities * Stable employment in a collaborative environment * Active organizational culture (virtual events, trainings, team building) * Access to digital corporate library ### **Responsibilities** * Provide professional and empathetic customer support via phone, chat, and digital channels. * Handle inquiries and requests ensuring a positive customer experience. * Provide clear information about products and services. * Identify opportunities for additional sales. * Effectively resolve incidents and complaints. * Collaborate with internal teams to ensure timely solutions. * Meet quality and service metrics. ### **Requirements** * Prior customer service experience (VIP service preferred). * Experience in sales and commercial orientation. * Excellent verbal and written communication skills. * Negotiation and problem-solving abilities. * Stress management and professional attitude. * Ability to work remotely and collaboratively. * **Languages:** * Advanced or native Spanish * Professional/conversational English (interview conducted in English) ### **Technical Requirements (Mandatory)** **Stable internet connection (speed test required):** * Download: 90 Mbps or higher * Upload: 70 Mbps or higher * Ping: less than 30 ms **Minimum Required Equipment:** * RAM: 8 GB or more * Storage: minimum 128 GB (preferably SSD) **Compatible Processors:** * Intel Core i7 (8th gen or newer) * Intel Core i3 / i5 (9th gen or newer) * AMD Ryzen 5 / 7 (2017 or newer) * AMD Ryzen 3 (2018 or newer) * MacBook models from 2018 or later If you enjoy customer support, remote work, and daily challenges, **this opportunity is for you**. Apply now!