***Quality Inspector, Customer Service Area.*** ***Modality:*** *On-site* ***Job Description*** *A growing company is seeking a* ***Quality Inspector*** *to join its administrative team. The position is responsible for ensuring quality in customer service and processes through monitoring, audits, and preventive analysis, contributing to the achievement of objectives and continuous improvement.* ***Main Responsibilities*** * *Monitoring customer service, collections, and sales calls.* * *Providing feedback and coaching to staff.* * *Tracking collection strategies.* * *Conducting quality audits and preventive analysis.* * *Preparing reports in Excel.* * *Monitoring area indicators and results.* ***Requirements*** * *Education:* ***Completed High School***. * *Experience in* ***collections quality***. * *Proficiency in* ***Office Suite (Excel mandatory)*** *and* ***Google Drive***. * *Age range:* ***20 to 30 years old***. ***Required Skills*** * *Effective verbal and written communication.* * *Strong verbal skills and negotiation ability.* * *Ability to follow instructions and procedures.* * *Personnel management and decision-making skills.* * *Objectivity in handling information.* * *Assertiveness and group leadership.* ***Schedule*** * *Monday to Friday, 7:50 a.m. to 5:00 p.m.* * *Saturdays, 8:00 a.m. to 2:00 p.m.* **Location:** *C. Dinamarca Juárez, Cuauhtémoc, 06600 Juárez, CDMX* ***We Offer*** * *Job stability.* * *Opportunity for professional growth and development.* * *Ongoing training.* * *Collaborative work environment.* ***Apply through this channel and become part of our team.*** Employment type: Full-time Salary: $9,481.00 \- $12,000.00 per month Benefits: * Option for an indefinite-term contract Workplace: On-site employment