Application Support Analyst - Santa Fe Work Location

Description

Job Summary: Financiera Exitus Contigo is seeking an Application Support Analyst to join its technology team and provide technical support to users, ensuring the proper functioning of applications. Key Highlights: 1. Provide technical support to internal and external users 2. Ensure the proper functioning of financial applications 3. Incident management and user administration on platforms Financiera Exitus Contigo is looking for: · An Application Support Analyst to join our technology team. · In this role, you will be responsible for providing technical support to our internal and external users, ensuring the proper functioning of our financial applications. · Key requirements: · Degree in Computer Systems, Information Sciences, or related fields Prior experience in technical support Database management skills Availability to work onsite in Santa Fe . Responsibilities: · Receiving, analyzing, and resolving incidents on platforms User administration across various platforms Support for applications (FORCE, CREDICONFIA, CRM) Support for Dynamics Escalating incidents to vendors. Performing functional testing on platforms. Compensation Package: · Net salary: 18,000 7% additional food vouchers Minor medical expense insurance. -Requirements- Minimum education: Higher education - Bachelor's degree 3 years of experience Keywords: analyst, support, assistance, soporte, area