Job Summary: This position involves tracking and monitoring units, responding to emergencies, resolving issues, managing communication with customers and internal teams, as well as performing administrative tasks. Key Responsibilities: 1. GPS-based unit monitoring and tracking 2. Emergency management and security protocols 3. Customer service and problem resolution **Job Description:** Track units via GPS platform. Respond to events and react to situations such as theft, panic, etc. Perform administrative tasks arising from this position. Answer calls, follow up on customer inquiries and requests. Resolve problems. Activate security protocols. Knowledge of local routes. Identify high-risk locations where organized crime operates. Ability to set up geofences and familiarity with satellite platforms. Implement emergency response protocols. Send unit status updates via email and WhatsApp. Record services in internal systems. Position Type: Full-time Benefits: * Eligibility for indefinite-term contract Education: * Completed high school diploma (Preferred) Experience: * Office experience: 1 year (Preferred) Work Location: On-site employment Position Type: Full-time Salary: $15,000.00 per month Benefits: * Company parking * Company phone Work Location: On-site employment