Job Summary: We are seeking a Telephone Executive Team Supervisor to manage, evaluate, and develop talent, optimize collections processes, and resolve operational issues to achieve objectives. Key Responsibilities: 1. Manages and evaluates telephone team performance 2. Implements strategies to improve collections management 3. Professional development Join **CONSORCIO JURIDICO**. We are professionals specializing in managing **delinquent portfolios** for nationally recognized financial institutions. We are looking for a **TELEPHONE EXECUTIVE TEAM SUPERVISOR**. If you are motivated by exceeding targets, developing talent, and optimizing processes, this is the right place for you. Your responsibilities: **· Team Management:** Monitoring and evaluating group and individual performance, as well as providing constructive coaching to improve team skills and results. **· Strategy and Execution:** Implementing strategies and techniques to enhance collections management and agreement achievement, ensuring monthly target and objective attainment. **· Problem Resolution:** Managing and resolving operational and telephone service issues. Requirements: · Prior experience supervising executive teams (1 year) · Knowledge of and proficiency in Excel · Experience using call management tools · Experience in collections · Completed high school education We offer: · Base salary of $9,000 + commissions (earnings exceed $12,000) · Professional development opportunities Employment type: Full-time Salary: $9,000.00 - $12,000.00 per month Education: * Completed high school (preferred) Work location: On-site employment