Job Summary: We are seeking an Architect or Civil Engineer for a technical after-sales role, coordinating field activities and managing warranties with clients in the residential housing sector. Key Highlights: 1. Job stability and growth in after-sales service 2. Collaborative work environment 3. Direct customer service and warranty management **Architect or Civil Engineer**, to perform a technical warranty support role, with solid experience (minimum three years) in after-sales service, field coordination, and direct client interaction. The ideal candidate is organized, solution-oriented, and possesses in-depth knowledge of construction processes and housing delivery procedures. Responsibilities include warranty handling, housing delivery, and site audit activities. Note: Only candidates with a minimum of three years of verifiable experience in after-sales service, housing delivery, and warranty management will be considered. **Main Responsibilities:** * Receive housing units from construction sites (in Montebello Meseta), ensuring compliance with quality standards. * Participate in property handovers to clients and supervise outstanding delivery items. * Manage and track warranties: identification, validation, scheduling, and closure. * Address customer complaints and requests professionally and with a solutions-oriented approach. * Coordinate repair crews, assign tasks, and verify proper execution. * Plan weekly activities, monitor progress, and document evidence. * Prepare reports, logs, and database updates. **Requirements:** * Degree in Architecture or Civil Engineering (graduated or intern). * 3–5 years of experience in after-sales service, residential construction, site supervision, or warranty support. * Proficiency in construction processes and crew management. * Excellent communication skills and client-facing experience. * Ability to solve problems, prioritize tasks, and work under tight schedules. * Orderliness, follow-up capability, and results orientation. **We Offer:** * Job stability and career development in the after-sales service area. * Collaborative work environment. * Statutory benefits. * Employment type: Full-time, indefinite-term contract. * Work location: On-site employment. * Employment type: Full-time. Employment type: Full-time Salary: $20,000.00 – $22,000.00 per month Application Question(s): * What is your highest completed academic degree, including official title or professional license? * How many years of verifiable experience do you have in warranty support? * In which city do you currently reside? * Do you hold a valid driver’s license? * How many years (verifiable) of experience do you have in delivering housing units to end customers? Education: * Completed bachelor’s degree (preferred) Work location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
