We are a Higher Education Institution that trains professionals in various fields of knowledge, aiming to contribute to excellence through an innovative educational model. It promotes the development of life skills and implements the use of new technological tools, enabling comprehensive training within a sustainable, ethical, and inclusive environment. **Description:** * **Position:** Sales Coordinator * **Position objective:** Increase the conversion rate of prospects into students by implementing and supervising structured sales processes, meeting individual and collective targets, providing continuous training for the advisory team, and strengthening a culture of follow-up, motivation, and effective closing. **Main responsibilities** * Directly supervise the sales advisory team to ensure achievement of daily, weekly, monthly, and group quotas. * Monitor, observe, and provide ongoing feedback on techniques for customer service, follow-up, handling objections, and closing sales. * Review, propose, and optimize sales arguments, sales scripts, and responses to common objections. * Equitably assign and distribute prospects originating from the website, form-based campaigns, and the student community. * Identify the team’s training needs and coordinate weekly, biweekly, or monthly training sessions. * Coordinate the Sales team for institutional event coverage (fairs, workshops, information sessions) and field prospecting activities (flyer distribution, posting, activations). * Mediate and follow up on conflict situations involving prospects, internal departments, or among sales advisors. * Implement daily motivational activities. * Supervise the registration of all leads from digital campaigns into the database. **Reporting information** * 1\. Team performance indicators: \- Number of leads assigned per advisor \- Contacts made (calls, messages, emails) \- Effective follow-ups \- Closures achieved per advisor and total \- Conversion rate per funnel stage * 2\. Lead quality: \- Percentage of contactable leads \- Most frequent types of objections \- Most effective source channels * 3\. Observations on the sales process \- Bottlenecks or barriers in follow-up, academic information, promotions, etc. \- Recurring prospect comments regarding pricing, modalities, schedules, etc. \- Evaluation of protocol or script compliance \- Changes in sales strategy * 4\. Team climate and performance \- Internal incidents \- Support or training needs \- Recommendations for recognition or feedback **Requirements** * Education: Bachelor’s degree in Business Administration, Marketing, Communications, Business, or related field. * Experience: Minimum 2 years coordinating sales teams, preferably in educational services, intangible services, or call centers. * Social media and WhatsApp Business management * Google Workspace usage * Microsoft Office suite * Knowledge of sales processes, CRM systems, sales funnels, lead tracking, conversion metrics, and team training. **Key skills** * Leadership * Effective communication * Results orientation * Data analysis * Conflict resolution * Team motivation * Frustration tolerance * Teamwork * Proactivity * Organization * Focus on continuous improvement and sense of responsibility **What do we offer?** \- Work schedule: Full-time (Tuesday to Saturday, 09:00 to 18:00 hrs). \- Work location: Rotation among campuses * SOUTH Campus: Av Cuauhtémoc 53, San Pedro, Xochimilco, 16090 Ciudad de México, CDMX * CENTRO Campus: Eje Central Lázaro Cárdenas No. 55\-3rd Floor, Doctores, Cuauhtémoc, 06720 Ciudad de México, CDMX * JFK University Center: C. Xochimilco, Santiago Tepalcatlalpan, Xochimilco, 16200, CDMX. \- Salary: $12,000 \- Benefits: Professional development, continuous training, academic scholarships, etc. ***\*Interested candidates may apply via this channel or via WhatsApp at 55 6136 8138\**** Job type: Full-time Salary: Starting at $12,000.00 per month Benefits: * Discounts and preferential pricing Education: * Incomplete or ongoing bachelor’s degree (Desirable) Experience: * Educational sales: 5 years (Mandatory) Work location: On-site employment