Position Summary: We are seeking a Service Promoter for Kenworth Monterrey with a commercial focus, ability to coordinate maintenance activities, and a strong commitment to customer service. Key Highlights: 1. Direct liaison with customers and promoter of automotive services. 2. Promotes service agreements, corrective sales, and programs such as Truck Care. 3. Designs customized maintenance programs and coordinates services. **Service Promoter – Kenworth Monterrey Apodaca** At Kenworth Monterrey, we are looking for a **Service Promoter** with excellent customer interaction skills, strong organizational abilities, and experience managing automotive services. This position is ideal for individuals with a commercial orientation, capability to coordinate maintenance activities, and dedication to customer service. **What will you do in this role?** You will serve as the direct liaison with our customers, promoting service agreements and maintenance services, ensuring high-quality follow-up, and strengthening commercial relationships. **Commercial Responsibilities** * Promote maintenance services and agreements. * Follow up on post-sales customer needs. * Promote sales of minor corrective services and programs such as **Truck Care**. **Customer Prospecting and Promotions** * Follow up on Limited, Supervised, and Full-Service maintenance. * Manage prospecting sources and promote credit lines. * Contact customers and coordinate their service programs. * Schedule maintenance appointments and verify preventive measures. * Conduct personalized visits and provide feedback. * Prepare invoices and quotations; promote IPK sales. * Design maintenance programs tailored to each customer. * Accompany external sales representatives on commercial visits. * Promote services from various workshop departments. * Inform customers about warranty campaigns. * Promote coupons and benefits of the Kenworth Privileges Card. * Promote programs such as **Truck Care**. **Requirements** * High school diploma or technical degree. * Two years of experience in similar roles. * Strong verbal communication skills and excellent organizational abilities. * Service coordination and time management skills. * **Valid driver’s license; ability to drive manual transmission** * Proficiency in MS Office and basic Excel. **We Offer** * **Food vouchers** * **Savings fund** * **Savings box** * **Statutory benefits** * **Profit sharing** * **Subsidized cafeteria** Employment type: Full-time Salary: $15,000.00 – $18,000.00 per month Work location: On-site employment