Customer Service Specialist

Description

Job Summary: We are seeking a Customer Service Specialist to manage customer service processes, order tracking, and logistics, with a focus on problem resolution and teamwork. Key Highlights: 1. Dynamic role in customer service, sales, and logistics. 2. Opportunity to apply ERP knowledge and service process expertise. 3. Development of effective communication and organizational skills. Join our team as a Customer Service Specialist. **Job Requirements** * **Education:** Bachelor’s degree in Business Administration, Logistics, Industrial Engineering, or related field. * **Experience:** Minimum 2 years in customer service, internal sales, logistics, or order tracking. **Knowledge:** * Customer service processes * Order tracking * Logistics and distribution (preferred) * ERP or management system proficiency **Competencies:** * Customer orientation * Effective communication * Organization and follow-up * Problem solving * Teamwork * Sense of urgency On-site position in Tianguistenco. Working hours: Monday to Thursday, 8 a.m. to 6 p.m.; Friday, 8 a.m. to 5 p.m. Interested candidates may apply through this channel or send their CV to recursos.humanos@quimicaplata.com Employment type: Full-time Salary: Starting from $16,000.00 per month Benefits: * Discounted cafeteria service * Additional vacation days or paid leave * Grocery vouchers Workplace: On-site