**GLOBALPAQ®** is a company specialized in providing logistics services to our clients, regardless of their business model or the geographic region in which they operate—or to which they ship. We ensure that your supply chain benefits from special agreements we have established with various courier companies, enabling you to use their services at competitive rates. **JOIN OUR TEAM AS:** **CUSTOMER SERVICE EXECUTIVE** **Job Requirements** * Minimum verifiable experience of 1 year in a similar position * Education: At least 7th semester completed in Business Administration or related field * Proficiency in Microsoft Office (Word, Excel, Outlook) **Knowledge in** * Customer service and support * ERP system usage **Responsibilities** * Respond to phone calls and emails from internal and external customers. * Address inconsistencies related to platform usage. * Provide customer support and service regarding package tracking. * Perform service billing and collections. **Competencies** * Problem analysis and resolution * Teamwork * Achievement of set results and objectives * Planning and organization * Strong verbal communication skills **We Offer** * Monthly salary of $12,000.00 * Statutory benefits * 20-day Christmas bonus * Vacation bonus at 40% * Savings fund Schedule: Monday to Friday, 9:00 AM to 7:00 PM; Saturdays, 9:00 AM to 2:00 PM