5469 Control Room Assistant. Disabled - Azcapotzalco

Description

Job Summary: We are seeking a Control Room Assistant to monitor services, manage tickets, handle incidents, and prepare sales reports, ensuring operational continuity. Key Highlights: 1. Emergency monitoring and reporting for operational continuity 2. End-to-end ticket management from receipt to closure 3. Preparation of detailed reports on anomalies and administrative reports 5469 Control Room Assistant / Disabled Education: Technical degree or higher Disability certification required Experience: Minimum 1 year of recent, stable, and verifiable experience as a monitor or administrative assistant Responsibilities: 1. Monitoring and Reporting: Real-time tracking of service emergencies to ensure operational continuity. 2. Ticket Management: Receipt, registration, and timely follow-up of requests until closure. 3. Incident Control: Preparation of detailed reports on any anomalies detected during the shift. 4. Sales Reporting: Consolidation of commercial data and delivery of administrative reports. We Offer: Salary of MXN 13,000 gross + statutory benefits + internet allowance + work tools Schedule: Mon–Fri 8 AM–6 PM and Saturday 9 AM–1 PM. 100% remote work; only 3 office visits per month required Location: Col. Victoria de las Democracias, Azcapotzalco . -Requirements- Minimum education: Upper secondary education – General High School Diploma 1 year of experience Age: between 25 and 50 years Persons with disabilities: Yes Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aux