Job Summary: We are seeking a Training Coordinator to plan, deliver, and promote courses; develop learning resources; and generate reports. Key Highlights: 1. Key role in staff training and development 2. Responsibilities in designing and improving training programs 3. Opportunity to impact customer service **Sears is looking for a TRAINING COORDINATOR in Anahuac – San Nicolás de los Garza, Nuevo León** ---------------------------------------------------------------------------------------------- **MAIN RESPONSIBILITIES:** * Plan monthly courses for the central office. * Deliver onboarding training for new employees. * Conduct customer service training for call center staff. * Promote courses via electronic platforms and in-person sessions at the office. * Develop learning resources for training programs. * Generate weekly and monthly participation reports. * Implement improvement actions to achieve established goals. * Availability to work Monday through Friday from 9:00 to 19:00 hrs, and Saturdays from 9:00 to 15:00 hrs. * Salary: $15,567 **REQUIREMENTS:** * Bachelor’s degree in Pedagogy or Psychology (completed). * Minimum 6 months’ experience delivering training in telephone collections or call center topics. * Proficiency in Microsoft Office (Excel, Word, Outlook). FOR MORE INFORMATION, SEND A MESSAGE TO 81-2647-5825 **Desired education level:** Bachelor’s degree – completed **Desired experience level:** Expert level **Departmental function:** Human Resources **Industry:** Retail / Retail Trade **Skills:** * PROACTIVE * RESPONSIBLE * HONEST *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=699e23806d00007800656f02&source=indeed