Job Summary: Ensure the proper operation of equipment, systems, and technological services to guarantee operational continuity and an efficient user experience. Key Highlights: 1. Comprehensive technical support and equipment maintenance. 2. Administration of platforms such as Office 365 and Windows/VMware servers. 3. Management of software, licenses, and technological inventories. Job Objective Ensure the proper operation of equipment, systems, and technological services, guaranteeing operational continuity and an efficient user experience. Main Responsibilities * Provide technical support to users (hardware and software). * Perform preventive and corrective equipment maintenance. * Administer technological platforms, including Office 365 (user management, email, access, and configurations). * Administer servers and virtualized environments (Windows Server, VMware). * Manage software, licenses, and technological tools. * Control equipment and consumables inventories. * Generate maintenance, support, and system status reports. * Manage vendors and monitor external services. * Propose improvements to optimize the use of technological resources and operational costs. Required Profile * Bachelor’s degree or Engineering in Systems, Information Technology, or related field. * Experience in technical support and technological infrastructure administration. Knowledge of: * Office 365 administration (not operational usage, but platform management) * Windows server and virtualization (VMware) administration * Software and license management * Comprehensive technical support (hardware and software) * Intermediate English (desirable). Key Skills * Service-oriented attitude * Problem analysis and resolution * Attention to detail * Organization and control * Results-oriented approach Job Type: Full-time Salary: $16,000.00 \- $18,000.00 per month Benefits: * Discounts and preferential pricing * Option for indefinite-term contract * Discounted cafeteria service * Gym service Application Question(s): * Are you available to work 100% on-site? * The position is located in the municipality of Colón; are you able to commute daily to the workplace? * Do you have experience with Office 365 administration? Workplace: On-site employment