Job Summary: We are seeking a Technical Support Executive to handle calls, resolve customer inquiries through digital channels, record interactions, and manage complaints. Key Responsibilities: 1. Customer inquiry attention and resolution 2. Effective complaint management 3. Computer system operation The company is looking for a **Technical Support Executive**, located in **Col. La Estancia**, **Zapopan, Jal.** **We offer:** * Monthly base salary of $12,000 MXN * Food vouchers * Statutory benefits **Schedule:** Monday to Sunday (one weekday rest day) \-Monday to Saturday: 2:00 PM to 10:00 PM \-Sunday: 8:00 AM to 3:00 PM **Responsibilities:** * Answering and making calls * Resolving customer inquiries and issues via digital channels * Recording calls and interactions in the system * Effectively managing and resolving complaints **Requirements:** * Completed high school education (preferred) * Experience in customer service * Basic knowledge of networks (types, protocols, and addressing) * Proficient computer system operation Employment type: Full-time Salary: Starting from $12,000.00 MXN per month Work location: On-site employment