Position Summary: We are seeking an IT Support professional to guarantee branch operational continuity by ensuring technological tools for all users. Key Highlights: 1. Ensure optimal operation of IT applications 2. Guarantee branch operational continuity 3. Information security management At Ingenes, we seek talent like yours to join our team as IT Support and continue "Building Family Together". The primary objective of this position is to guarantee branch operational continuity, ensuring all users have the necessary technological tools for their functions. **Key Responsibilities:** * Inventory control of computing and telecommunications assets. * Ensure optimal operation of IT applications. * Verification of IP telephony services and communication with patients. * Information security management. * Monitoring of the annual Technology Infrastructure Strategy plan. **Requirements:** * Bachelor's degree in Computer Science, Systems Engineering, or Computing. * Minimum 2 years of experience in similar positions. * ***Intermediate or advanced English (verifiable).*** * Technical knowledge: * Server and Active Directory administration. * Linux, Windows, and Mac operating systems. * Helpdesk management, structured cabling, and Google Workspace administration. **Desirable:** ITIL v3/v4 and VMware vSphere. **We Offer:** * Salary of $14,000 to $16,000 gross. * Statutory benefits. * 15 vacation days. If you are interested in this vacancy, please submit your updated CV through this channel. Job Type: Full-time, Indefinite term Salary: $14,000.00 \- $16,000.00 per month Benefits: * Additional vacation days or paid leave Application Question(s): * What is your level of English? (Spoken) * How long does it take you to commute to Santa Fe, Cuajimalpa? Education: * Completed Bachelor's degree (Desirable) Language: * English (Mandatory) Work Location: On-site employment