Job Summary: We are seeking a Technical Support Assistant to handle support tickets, analyze failures in computing equipment and security systems, and inspect physical security systems. Key Responsibilities: 1. Technical support ticket handling 2. Equipment failure and physical security analysis 3. Surveillance camera and security system inspection **DB Soluciones is seeking a Technical Support Assistant in Acapulco de Juárez, Guerrero** ----------------------------------------------------------------------------------- Technical Support Assistant Bachelor’s degree candidate or incomplete degree in Computer Science, Information Technology, or related field Minimum 2 years of experience in a similar position Responsibilities: * Handling technical support tickets for internal users * Analyzing failures in computing equipment and physical security systems * Inspecting cameras, DVRs, alarm panels, access control systems, and airlocks Work location: Acapulco Schedule: Monday to Friday, 8:00–18:00 hours; Saturdays, 8:00–15:00 hours (100% on-site) WE OFFER: Salary of $12,000 net Statutory benefits Short-term career growth opportunity **Desired education level:** Higher education \- in progress **Desired experience level:** Mid-level **Departmental function:** Technology / Internet **Industry:** Financial Services *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=698a167d6900003200f7fff4\&source\=indeed