Position Summary: We are seeking a Systems Technician to ensure the proper functioning of computer systems and provide assistance to internal users, contributing to the continuous improvement of technological infrastructure. Key Highlights: 1. Key role in technical support and technological infrastructure maintenance 2. Responsible for ensuring the operation of systems and networks 3. Focus on continuous improvement of infrastructure and support We are looking for a **Systems Technician** with skills in technical support, equipment maintenance, and technological infrastructure. The selected candidate will be responsible for ensuring the proper functioning of computer systems and providing assistance to internal users. **Working Hours:** Monday to Friday, 9:00 AM to 7:00 PM, and on-call duty on Saturdays **Responsibilities:** * Contribute to improved customer support by responding to reports promptly and effectively. * Track infrastructure projects. * Ensure proper operation of data and voice networks. * Perform maintenance on vertical network connections. * Maintain orderly arrangement of network cabinets. * Ensure control over communication sites. * Drive continuous improvement in infrastructure-related matters. * Prepare daily, weekly, and monthly infrastructure reports. * Ensure network equipment firmware is up to date. * Conduct preventive maintenance on infrastructure equipment. **Requirements:** * Technical degree in Systems, Computer Science, or related fields (completed engineering degree preferred) * Minimum 3 years of experience. * Knowledge of networking, equipment maintenance, Windows, and Office. * Strong communication and teamwork skills. * Immediate availability. **Technical Knowledge:** * LAN and WAN networks. * Network protocols and security. * Network segmentation. * Switch configuration. * Configuration and monitoring of Wi-Fi networks. * Access controls. * Internet service monitoring. * Structured cabling. * Dedicated links. * VPN configuration. * IP, analog, and digital telephony. * Inventory management. * Administration of Windows servers and CCTV. **Skills:** * Analytical and problem-solving ability. * Service-oriented attitude. * Sense of urgency. * Resolution of technical issues both on-site and remotely. **We Offer:** * Monthly salary of $17,100 + $1,900 monthly bonus * Statutory and above-statutory benefits. * Medical services, gym, entertainment room, massage room, etc. * Transportation service. * Grocery vouchers. * Savings fund. * Subsidized cafeteria. Employment Type: Full-time Salary: $16,000.00 – $17,000.00 per month Benefits: * Salary increases * Transportation assistance or service * Savings fund * Company parking * Employee referral program * Cafeteria service * Gym service * Grocery vouchers Work Location: On-site employment