Job Summary: Infrastructure, Support, and Communications Administrator responsible for ensuring the availability, security, and performance of the technological infrastructure and delivering technical support. Key Highlights: 1. Infrastructure administration, communications, and technical support. 2. Management of Windows, Linux, virtualization, and cloud platforms. 3. Coordination with vendors and internal clients to ensure operational continuity. Infrastructure, Support, and Communications Administrator Work Location: Benito Juárez, CDMX Work Modality: 100% on-site Schedule: Monday to Friday, 8:00 a.m. to 5:30 p.m. * Direct hiring * Full statutory benefits * Life insurance * Grocery vouchers Requirements: * Degree in Computer Systems Engineering, Computer Science, or related field. * Minimum 3 years of experience in infrastructure administration, communications, and end-user technical support. * Intermediate-to-advanced English (technical reading and functional communication) * Reports to General Management Key Responsibilities: * Ensure the availability, security, and performance of the technological infrastructure. * Provide second-level technical support to end users, with emphasis on user experience. * Administer Windows, Linux, virtualization, and cloud platforms. * Handle incidents, changes, and preventive/corrective maintenance. * Coordinate with vendors and internal clients to ensure operational continuity. Required Technical Knowledge: * ASPEL software suite * Windows 10/11 and Windows Server 2018 or later. * Office 365 and remote support tools. * VMware. * Oracle and SQL Server databases (operational level). * Linux: Red Hat and SUSE. * Active Directory. * Unified Communications (UC) and networks (LAN and WAN). * Cloud: AWS and Azure. * SAP Basis NetWeaver and EarlyWatch Alerts. * Maintenance of computer equipment and end-user support. Job Type: Full-time Salary: Starting at $20,000.00 per month Benefits: * Savings fund * Life insurance * Grocery vouchers Workplace: On-site employment