Job Summary: Assists service engineers in preventive and corrective maintenance, providing technical support to customers and collaborating in the identification of spare parts. Key Responsibilities: 1. Technical assistance and troubleshooting for KUKA equipment 2. Establishes technical support relationships with customers and channels sales opportunities 3. Actively participates in the promotion and sale of parts and services **Education: Technical degree in mechatronics, industrial engineering, or related field.** **Age: 23 years or older** **Conversational English** **Willingness to travel 80% of the time** **Ability to accompany and assist service engineers in performing preventive and corrective maintenance is required.** * Provides assistance to KUKA customers and internal staff in resolving and repairing electrical and mechanical issues related to KUKA equipment. * Establishes technical support relationships with customers; channels sales opportunities to the appropriate department. * Assists within KUKA to identify replacement parts, shipment and receipt of equipment when necessary, following specific guidelines, safety requirements, and ensuring timely, complete, and accurate deliveries. * Actively participates in the promotion and sale of parts and services whenever possible. * Frequently travels to customer sites for general business-related activities. * Proactively supports maintaining plant areas in good condition, as well as providing general support to other KUKA departments when needed. * Must understand and comply with safety regulations, and identify and report safety issues observed at KUKA, customer facilities, and/or integration sites. * Adapts to quality systems and participates in continuous improvement. **Required Knowledge:** Ability to read and interpret mechanical, electrical, electronic diagrams, prints, and other technical documentation; fundamentals of customer service. Employment Type: Full-time, Indefinite-term Salary: Starting at $19,000.00 per month Benefits: * Savings fund * Option for indefinite-term contract * Medical expense insurance * Major medical expense insurance * Life insurance * Free uniforms * Additional vacation days or paid leave * Food vouchers Travel Availability: * 50% (Mandatory) Work Location: On-site employment