Job Description: Independently and professionally facilitate the Scrum framework, ensuring adherence to its key events, removing impediments affecting the team, and maintaining operational coordination with client departments. A high degree of maturity, leadership, influence, and communication is expected, as this role will manage a new project requiring significant integration with other teams. **Technical Skills:** * Active Scrum Master certification (PSM I, CSM, SAFe Scrum Master, or equivalent). * Proficiency in Jira and Confluence as agile management tools. * Basic knowledge of SDLC (Software Development Life Cycle). * Familiarity with agile metrics (burn-up, lead time, velocity, etc.). **Soft Skills** * Excellent communication, leadership, critical thinking, and problem-solving skills. * Mature and empathetic professional. * Autonomous, proactive, and initiative-driven. * Results-oriented and committed to continuous improvement. * Capable of building trust both within the team and with the client. * Strong sense of responsibility and attention to detail. Key Responsibilities: **Primary Responsibilities** * Effective execution and facilitation of Scrum ceremonies: Daily Scrum, Sprint Planning, Sprint Review, Retrospective, Backlog Refinement. * Proactive tracking of internal and external impediments and dependencies. * Support for operational management with the client: * Requesting and tracking access for the Scrum team. * Coordinating with IT and business departments. * Ensuring work visibility and transparency using tools such as Jira and Confluence. * Promoting continuous improvement and agile culture within the team. * Ensuring alignment with the Product Owner on deliverable planning. * Identifying operational risks and supporting their mitigation from an agile perspective. * Effective communication with client stakeholders, primarily in the banking sector. **Mandatory Requirements** * Bachelor’s degree or Engineering degree in Systems, Computer Science, Computing, or related fields. * Minimum 3 years’ verifiable experience as a Scrum Master in cross-functional teams. * Prior experience in banking (preferably mobile banking) or regulated technology projects. * Experience working with mobile application development teams. * Ability to interact with various internal or external departments to resolve impediments.