Retail Sales Supervisor

Description

Job Summary: Supervises and accompanies sales representatives, fosters proactivity and creativity, monitors routes and sales performance, and strengthens customer relationships to ensure achievement of objectives. Key Highlights: 1. Supervision and field accompaniment of sales teams. 2. Promotion of proactivity, creativity, and analytical thinking in sales. 3. Development of leadership and decision-making skills. Overview: **We are PepsiCo** Join PepsiCo and dare to transform! We are the perfect home for curious, thoughtful, and change-driven individuals. From leadership to frontline roles, we’re excited about the future and work together to make the world a better place. Being part of PepsiCo means joining one of the world’s largest food and beverage companies, with our iconic brands consumed over one billion times daily across more than 200 countries. Our portfolio—including 22 of the world’s most iconic brands such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade, and Sonrics—has been part of Mexican households for over 116 years. A career at PepsiCo means working within a culture where everyone is welcome. Here, you can dare to be yourself. No matter who you are, where you’re from, or whom you love, you can always influence those around you and create a positive impact on the world. **Learn more:** PepsiCoJobs**Join PepsiCo—dare to transform.** Responsibilities: **The Opportunity** **Location:** MEX \- KM 52\.3 LIBRAMIENTO MTNEZ. DE LA TORRE MARTINEZ DE LA TORRE, Veracruz 93600 Mexico **Work Mode:** On-site **Working Hours:** Monday to Saturday, 6:00–18:00 hrs (including breakfast and lunch breaks) **Your Impact** As a **Sales Supervisor**, your responsibilities would include:* **Supervising and accompanying** sales representatives during daily routes, providing on-the-spot feedback and support. * Promoting **proactivity, creativity, and analytical thinking** in sales processes and customer service. * Monitoring **route arrivals and departures**, verifying compliance with safety protocols and **inventory and unit validation**. * Reviewing **previous day’s sales visibility**, preparing reports, and tracking **performance KPIs**. * Conducting **market accompaniment visits**, identifying improvement opportunities, strengthening customer relationships, and ensuring proper commercial execution. * Coordinating **sales review and closure** at the end of each shift, resolving incidents, and ensuring daily objectives are met. * Encouraging **effective negotiation** and **excellence in customer service** across the team. * Identifying and communicating **operational or commercial needs** to support continuous sales process improvement. * Maintaining **ongoing communication** with sales, logistics, and administrative teams to ensure process alignment. Qualifications: **Who Are We Looking For?** * Completed bachelor’s degree * Gender-neutral * Interest in sales and team management * Availability to work Monday to Saturday, starting shifts at 6:30 am * Valid driver’s license (Class A or B) **Knowledge:** * Commercial indicators (KPIs) * Inventory management and route control * Negotiation and customer service techniques * Performance reporting and data analysis (Intermediate Excel) **Competencies:** * Leadership and teamwork * Analytical ability and decision-making * Results orientation * Effective communication * Proactivity and focus on continuous improvement If this opportunity interests you, we encourage you to apply—even if you don’t meet 100% of the requirements. **What You Can Expect From Us:** * Opportunities to learn and grow every day through a wide range of programs. * Internal digital platforms that promote self-learning. * Leadership-skills-based development programs. * Role-specific specialized training. * Learning experiences delivered by internal and external providers. * We love celebrating success—so we offer recognition programs for tenure, behaviors, leadership, life milestones, and more. * Financial wellness programs to help you achieve your goals at every life stage. * A flexibility program enabling you to balance personal and professional life by adapting your work schedule to your lifestyle. * And because your family matters to us too, they can also benefit from offerings such as our Wellness Line, thousands of partner agreements and discounts, scholarship programs for your children, Life Event Assistance Plans, and more. We are an equal opportunity employer committed to valuing diversity in our organization. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, or disability. We respect and value diversity as a source of strength, workforce enrichment, and organizational innovation.