Job Summary: We are seeking an experienced Restaurant Assistant Manager to ensure customer satisfaction and operational excellence by managing the team and optimizing costs. Key Responsibilities: 1. Lead and develop restaurant teams 2. Ensure customer satisfaction and service quality 3. Manage and optimize business unit operations **2 positions available at "Gran Plaza Fashion Mall" and "Plaza Aleira (Av. Juan Gil Preciado)" (1 position per branch).** **Position available for RESTAURANT ASSISTANT MANAGER with experience in the industry.** **Willingness to travel to Reynosa City for training for 2 months (non-negotiable).** Below are some managerial responsibilities: * Ensure customer satisfaction through service excellence and product quality, complying with company-established standards and guarantees. * Understand customer needs and provide optimal solutions, always striving for customer satisfaction and loyalty through quality products and excellent service. * Oversee staff safety and protection within the store. * Manage and optimize the operating cost of the assigned business unit to achieve expected financial results. * Execute local store marketing programs to enhance and improve brand penetration in the market. * Plan, identify, communicate, and delegate responsibilities and practices to store staff to ensure smooth operational flow. * Drive implementation of company programs by developing action plans and motivating and instructing the store team for execution. * Lead with integrity, honesty, and expertise to uphold and enforce organizational values, code of conduct, and company policies. * Recruit and select entry-level store staff based on required job profiles, using organizational tools and filters, consistently guided by sales and coverage indicators. * Monitor and manage the store’s work environment to support staff development and retention, thereby meeting and sustaining operational requirements while continuously controlling team turnover. * Recognize and reinforce individual and team achievements, leveraging existing organizational tools and programs or those developed internally. * Use business metrics to plan and achieve operational excellence in the store, including but not limited to income statements and reports generated from the store transaction management system. * Achieve budgeted store results and fully implement them in accordance with the current strategic plan. * Properly execute cash handling, documentation, and reporting policies to various departments. * Submit reports and information accurately and on time to various organizational departments. Employment Type: Full-time Salary: $16,500.00 per month Benefits: * Salary increases * Company parking * Option for indefinite-term contract * Cafeteria service * Additional vacation days or paid leave Application Question(s): * Do you have experience working in restaurants? If YES, please specify where and for how long. Work Location: On-site employment